Privacy Policy

Last updated: 24 November 2025

1. Introduction

This Privacy Policy describes how VINNYKVKB INTERNATIONAL LLP (“we”, “us”, “our”) collects, uses, shares, stores and protects personal information when you use the KGF Platform (kgfcompany.in).

2. Scope & Consent

By using the Platform you consent to the collection and processing of personal data as described in this Policy. We operate primarily in India and your data will generally be stored/processed in India.

3. Information We Collect

• Account information: name, email, phone, address.
• Identity documents: if required, e.g., driver license, vehicle documents.
• Payment data: payment instrument identifiers (tokenized) and transaction metadata (we do not store raw card numbers).
• Usage data: device, IP, location (when you use location-based features), logs.
• Sensitive data: may be collected only with explicit consent (e.g., biometric for optional features).

4. How We Use Your Data

• To provide and improve services, match Riders and Drivers, process payments and communicate with you.
• To detect and prevent fraud and abuse.
• To comply with legal obligations and respond to lawful requests by authorities.

5. Sharing & Disclosure

We may share information with:

• Service providers and payment processors.
• Drivers/Captains for trip fulfilment.
• Law enforcement or government agencies when required by law.

6. Security

We adopt reasonable administrative, technical and physical safeguards to protect personal data. However no transmission over the internet can be guaranteed 100% secure.

7. Data Retention & Deletion

We retain personal data only for as long as necessary for the purposes collected or as required by law. You can request deletion—subject to legal or business retention requirements—by contacting our Grievance Officer.

8. Your Rights

You may access, rectify or request deletion of your personal data in accordance with applicable law. For requests, contact the Grievance Officer at the address below.

9. Grievance Officer

Details of the Grievance Officer will be published here. To withdraw consent, make data requests or raise privacy concerns, write to the Grievance Officer.

10. Changes to this Policy

We may modify this Privacy Policy. We will post updates on this page and indicate the effective date.